16 Coming Soon Platform & Infrastructure

Visual Dialplan Designer

Design call flows on a canvas, review them before they go live.

This application is in development. Ask to be notified when it becomes available, or tell us what your operation needs from it.

Schematic representation of the Visual Dialplan Designer interface. Product screenshots are provided during a demo.

Overview

What Visual Dialplan Designer does

Call routing logic is usually understood by one or two people and edited directly in configuration files. Visual Dialplan Designer makes the flow visible: menus, conditions, schedules, queues and destinations laid out on a canvas the whole team can read.

Every change is versioned, reviewable and reversible, which turns a risky edit into a controlled release.

  • Visual flow editor
  • Versioning & rollback
  • Review before publish

Key Benefits

Why operations adopt it

01

Flows the team can read

Operations understands routing without reading configuration syntax.

02

Changes with a safety net

Version history and rollback for every published flow.

03

Fewer production surprises

Review and approval before a flow reaches live traffic.

Capabilities

Capabilities

Configured by your own administrators — not hard-coded into the application.

01

Drag-and-drop canvas

Build routing logic from menu, condition, schedule, queue and destination blocks.

02

Schedules and holidays

Business-hours and holiday calendars applied as flow conditions.

03

Version control

Named versions, change history, comparison and one-step rollback.

04

Review workflow

Separate the right to design a flow from the right to publish it.

05

Platform connectors

Publish to the telephony platform in use through its connector.

06

Documentation export

Export the flow as documentation for audits and hand-over.

Use Cases

Where it is used

Seasonal routing changes

Prepare, review and schedule a holiday routing change in advance.

Knowledge continuity

Keep routing logic documented and readable when staff change.

Integrations

Connects with

Integration availability is confirmed for your environment before any commitment is made.

See Integrations
Asterisk Available

Connector for Asterisk-based telephony environments — one of several supported platforms.

REST API Available

Every application exposes a documented REST API for reading and writing its own data.

Webhooks Available

Subscribe to events and receive signed outbound calls when something changes.

Architecture

How it is built

This application runs as a multi-tenant SaaS product with its own data isolation, role model and API. It can operate entirely on its own, or exchange data with your existing systems through the connector layer.

Multi-tenant isolation

Each customer operates inside an isolated organisational environment. Data, users, configuration and reporting are scoped to a tenant at the application layer.

Role-based access control

Permissions are granted by role, and roles are scoped to the tenant, team and function that requires them.

API authentication and scoping

Integrations authenticate with issued credentials limited to specific endpoints and data, and can be revoked independently.

In development

Tell us what you need from it

This application is in development. Ask to be notified when it becomes available, or tell us what your operation needs from it.

An honest note

We do not publish demos or screenshots of applications that are still in development. If timing matters to your decision, ask us for the roadmap position directly.