Campaign Manager
Outbound campaigns with the controls a serious operation requires.
This application is in development. Ask to be notified when it becomes available, or tell us what your operation needs from it.
Overview
What Campaign Manager does
Campaign Manager governs the outbound side of the operation: which contacts are loaded, how often they may be attempted, at what hours, on which channel, and what happened on each attempt.
It is designed to drive the dialling platform you already run through the connector layer, rather than replace it.
- Contact list management
- Retry & contact rules
- Campaign analytics
Key Benefits
Why operations adopt it
Rules you can defend
Contact frequency, calling windows and do-not-contact lists enforced by the system.
Lists that stay clean
Deduplication, validation and suppression applied at load time.
Results that reconcile
Attempts, contacts, outcomes and conversions reported from the same dataset.
Capabilities
Capabilities
Configured by your own administrators — not hard-coded into the application.
List import and validation
Load from file or API with field mapping, deduplication and format checks.
Contact strategy
Attempts per contact, interval between retries, and outcome-based next steps.
Calling windows
Time-zone-aware contact hours per campaign, region and contact type.
Suppression lists
Do-not-contact registries applied globally or per campaign.
Dialler connector
Drive your existing dialling platform instead of replacing it.
Campaign analytics
Penetration, contact rate, outcome mix and agent productivity per campaign.
Use Cases
Where it is used
Collections operations
Apply strict attempt limits and calling windows while keeping a complete attempt history.
Proactive service notifications
Run outbound notification campaigns with suppression and frequency control.
Integrations
Connects with
Integration availability is confirmed for your environment before any commitment is made.
Connector for Asterisk-based telephony environments — one of several supported platforms.
Connector for AsterCDR interaction and call detail data.
Every application exposes a documented REST API for reading and writing its own data.
Subscribe to events and receive signed outbound calls when something changes.
Scheduled import and export of structured files for systems without an API.
Outbound notifications and surveys through an SMS provider.
Route WhatsApp Business conversations into the digital queue.
Architecture
How it is built
This application runs as a multi-tenant SaaS product with its own data isolation, role model and API. It can operate entirely on its own, or exchange data with your existing systems through the connector layer.
Multi-tenant isolation
Each customer operates inside an isolated organisational environment. Data, users, configuration and reporting are scoped to a tenant at the application layer.
Role-based access control
Permissions are granted by role, and roles are scoped to the tenant, team and function that requires them.
API authentication and scoping
Integrations authenticate with issued credentials limited to specific endpoints and data, and can be revoked independently.
In development
Tell us what you need from it
This application is in development. Ask to be notified when it becomes available, or tell us what your operation needs from it.
An honest note
We do not publish demos or screenshots of applications that are still in development. If timing matters to your decision, ask us for the roadmap position directly.
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